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MEDICAL DEVICE RECALL BEST PRACTICES: A PRIMER FOR CUSTOMER SERVICE TEAMS

MEDICAL DEVICE RECALL BEST PRACTICES: A PRIMER FOR CUSTOMER SERVICE TEAMS ; PRODUCT INFO Includes 1 Hour Windows Media Video File and PowerPoint presentations for immediate download. PURCHASE VIDEO Product recalls can be costly and damaging for many highly regulated...

2nd Annual Maximizing Medical Device Customer Support Operations Conference: Speaker Interview – Susan Wetzel/Johnson and Johnson

Susan Wetzel Vice President US Customer Services JOHNSON AND JOHNSON   Susan will be one of the distinguished speakers at the 2nd Annual Maximizing Medical Device Customer Support Operations Conference.   How many years have you been in the industry? I have...

Press Release: Specialized Sessions for Field Service, Call Center Execs on Agenda at Customer Support Operations Conference

  Enhanced Contracting for Purchasing Groups, Competitive Pricing Models, Training Hospital Staff Among Topics to be Addressed at 2nd Annual Meeting   (Chicago, IL) – Back by popular request, Q1 Productions will host the 2nd Annual Maximizing Medical Device...
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