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Virtual Meeting Guide

Virtual Event Guide

Step 1: Download the Q1 Events Mobile App on Your Phone

Once you have downloaded the app, enter your email address. Please use the email address you used at registration.  
 
Note: make sure to accept push notifications so you receive all the event reminders. 
 
If you are unable to download the app, please email our Event Operations Manager, Molly Cole, at mcole@q1productions.com.

Step 2: Set Up Your Profile

Update your profile to list your name, job title, organization and a photo and description of you.  This will make it easy for attendees to connect with you.  
Click Me in the bottom navigation bar to update your profile at any time and add your email address and/or LinkedIn profile link.

Step 3: Join Your Event

Search the conference title or scroll through the conference banners to find your event.
 
To access your event, enter the same email address you used to register on our website.
 
Having trouble? Email our Event Operations Manager, Molly Cole, at mcole@q1productions.com

Step 4: Plan Your Schedule in the Agenda Feature

The Agenda feature outlines the conference schedule for each day. To set a reminder for a session of interest, click the plus sign next to the session title. We will notify you when your session is coming up.

Step 5: Join Live Stream

Once the program is live, access the live stream by clicking in the current session in the Agenda feature. 
To view on your desktop or tablet, find the Watch on Desktop button in the current session; a link will be sent to your email for access.
Having trouble with sound?  You may need to Join Audio on your mobile device, tablet, or computer.  You can test your audio here.
Once a session has taken place, the on-demand video recording will appear directly within the session in the Agenda feature. Slides from your presenters will be uploaded to the Materials feature.

Step 6: Ask Questions to Your Presenter

Click on the Live Polls + Q&A feature on your home screen to ask questions or up-vote questions asked by other attendees. The conference producer will moderate Q&A after the presentation is complete.

Step 7: Connect with Program Participants

Connect with attendees, speakers and sponsors from your event.
 
Discussion Board: Share comments & photos in this social feed
Chat: Add connections in the Attendee feature to connect with peers & chat directly within the mobile app
Polls: Engage with the audience by answering polls
Sponsors: Learn more about the program sponsors and schedule time to discuss their solutions

Step 8: Access On-Demand Videos & Materials

On-Demand videos recordings will appear in the Agenda feature after the session takes place.

Step 9: Survey

We take your feedback seriously. The event and module surveys are available in this feature.

Step 10: Questions?

If you are having trouble with the app or if you have a question for our team, please reach out to our Event Operations Manager, Molly Cole, at mcole@q1productions.com.

Frequently Asked Questions

What is a virtual event?
A virtual event is hosted online rather than in-person, connecting people remotely for learning, benchmarking and networking.
 
How do I join the virtual event?
Registered attendees can access the event within our mobile app, Q1 Events. Some features are also available in the web app for your tablet or desktop.
To stream the video on your mobile device, click the active session in the Agenda feature and to find the “Join Live Stream” button. You may want to minimize the video to access the app features including the Live Polls + Q&A.   Click the bottom right hand corner of your screen to pull up the settings and select Minimize Meetings to easily swap back and forth between the sessions and the app features.  All of the event features are available in the mobile app.
To stream the video on your desktop or tablet, click the active session in the  Agenda feature to find the “Watch on Desktop” button.  A link will be sent to your email for access.  You can explore the Live Stream, Live Polls + Q&A, and Surveys from the web application.  To network with attendees, use your mobile device.
 
How do I access the event live stream on my laptop or tablet?
To stream the video on your desktop or tablet, click the active session in the  Agenda feature and to find the “Watch on Desktop” button.  A link will be sent to your email for viewing on your tablet or mobile device.
 
I am having trouble with sound.  Can you help?
You may need to Join Audio on your mobile device, tablet, or computer.  You can test your audio here
 
How can I ask questions during the presentation?
Use the Live Polls + Q&A feature to pose questions to the speaker. You can submit general questions in the Discussion Board. 
 
How can I network with the other attendees?
Since we cannot network together in person, we wanted to make the experience of connecting with the other attendees as dynamic as possible.  Here are all of the ways you can network with your peers:
 
Step 1: Update Your Profile
When you joined the event within the app, you added your name, job title, etc.  You can also visit “Me” in the bottom right hand corner of the app  to add a photo, your LinkedIn profile, and your contact info.  This will make it easier to connect with the other attendees.
 
Step 2: Chat with Attendees
To chat with your peers, first connections in the Attendee feature. View your connections and approve connection requests sent your way in the Connections feature. Finally, message Connections and access your ongoing conversations in the Chat feature. 
 
Step 3: Explore the Social Feed
The Discussion Group offers a platform to share comments and photos. 
 
Step 4: Engage with Speakers
Use the Live Polls + Q&A feature to ask questions of the presenter and up-vote questions asked by other attendees.
 
What equipment do I need?
Our app uses Zoom to stream the sessions. Use your desktop or tablet to access the video stream and use your smartphone to access the full event features, including social features. You will need access to a microphone for small group discussions. 
 
Do I need to use my webcam?
Yes, attendees can use their webcams at select periods.
 
I am having trouble accessing the program I signed up for. Help!
Our team is happy to help. You can chat directly through the app with our team in the Ask Molly feature. Alternatively, email Molly at mcole@q1productions.com.
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