Jodie Bastian
Director of Quality Systems


Why is the quality management system within the medical device industry important?
Its true intent is simple: to define and deliver on customer requirements, safely, effectively and consistently. Understanding the rules and regulations is the simple part. What makes our job as quality professionals challenging is to determine how to this efficiently as well.


How do you see the quality management system role evolving over the next 5 years?
I believe the focus will move toward ensuring we meet the customer’s perception of quality and the company’s ability to define and achieve that.


What has been your greatest achievement within your current role?
Enabling the business to see quality as a strategic partner, not an adversary.


What advice would you give to QS professionals in their early career?
Seek first to understand yourself and then to educate others on the business value quality brings to the table – not just to be compliant, but what value can bring to the business and most importantly to the customer.


What will be your key priorities in the next 6 months?
Establishing a global quality strategy which aligns with our company’s mission and values, extending our Global QMS into mature and emerging markets, and working on 5 year roadmaps for existing and new global processes and also for non-RAQA partners, like IT.


What are you most looking forward to regarding the Medical Device Quality Management System Conference?
Networking and learning from others.


Jodie will be one of the distinguished speakers at the Medical Device Quality Management Systems Conference.