EXECUTIVE LEADERSHIP SUPPORT FORUM: PHILADELPHIA

JULY 19-20 | PHILADELPHIA, PA
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DAY TWO | THURSDAY, JULY 20TH, 2017

8:30 REGISTRATION & WELCOME COFFEE

8:50 OPENING REMARKS
Phoebe Yates, Producer
EXECUTIVE LEADERSHIP SUPPORT FORUM DIVISION

LIVE POLL: ANONYMOUS TEXT RESPONSE
Do you think that your executive views you as a strategic business partner?

 

9:00 SCENARIO-BASED WORKSHOP: BECOMING A WELL-RESPECTED PARTNER OF THE LEADERSHIP TEAM
Executive assistants are, among many things, trusted advisors to the executives they support as their responsibilities take on an evolving and critical role in business. Communicating with multiple departments and various executives both internally and externally is an everyday expectation for EAs, yet provides an additional set of challenges as some peers have antiquated perceptions of the role. In a team-based workshop setting, attendees will address real scenarios in which EAs have to exert leadership to get the job done and gain the respect of their colleagues.

  • Inserting yourself into the business
  • Strategies to become indispensable
  • Managing departmental relationships

Kathleen Pidliskey, Executive Assistant to EVP, Governmental & Regulatory Affairs & Public Policy, EXELON

Jane Gallen, Executive Assistant to CEO, UNIVERSITY OF PENNSYLVANIA HEALTH SYSTEM

 

10:00 COFFEE & NETWORKING BREAK

 

10:15 MICROSOFT SUITE TECHNOLOGY WORKSHOP: BECOMING THE TECH-SAVVY EXECUTIVE ASSISTANT
Technology is continuously changing the way business is conducted, and for executive assistants, it is imperative to stay abreast on the latest tools in order to work as efficiently and effectively as possible. As an increasing number of companies are calling for more “tech-savvy” assistants, EAs recognize the need for heightened technology-based training. In this technology workshop, attendees will practice underutilized functionalities within the Microsoft Office Suite, focusing on Excel, Word, Outlook and PowerPoint.

Tarah Lancaster-Williams, Microsoft Office Specialist
THE TRAINING ASSOCIATES

 

12:15 LUNCHEON FOR ALL ATTENDEES

 

LIVE POLL: ANONYMOUS TEXT RESPONSE
Do you have autonomy in making some decisions on behalf of your executive?

 

1:15 PULLING BACK THE CURTAIN ON THE EXECUTIVE & EXECUTIVE ASSISTANT RELATIONSHIP
When an executive and the assistant establish a strong strategic and supportive business partnership, possibilities for both careers are endless as the success can often be felt throughout an organization. Having the executive’s respect and trust is empowering for the assistant and will positively affect every aspect of his or her work. Conversely, knowing that the assistant is autonomous, capable of safeguarding time and handling other priorities, will allow the executive to focus on significant matters. Establishing this partnership and continuing the relationship requires on-going collaboration and communication. Through discussion and professional moderation, one executive and assistant team will share insight into their professional partnership.

MODERATOR:
Jane Gallen, Executive Assistant to CEO, UNIVERSITY OF PENNSYLVANIA HEALTH SYSTEM

CONTRIBUTORS:
Susan M. Leighton, Executive Assistant to Provost
Patrick G. Maggitti, PhD, Provost
VILLANOVA UNIVERSITY

 

2:15 COFFEE & NETWORKING BREAK

 

2:30 MAKING THE BEST IMPRESSION: BUSINESS ETIQUETTE FOR THE MODERN EXECUTIVE ASSISTANT
With executive assistants assuming the role of a strategic business partner, the need to possess superior business etiquette has become vital. EAs act as an extension of their executive by nurturing relationships on his or her behalf, making positive introductions and impressions a key skill set for the modern EA. Taking the responsibility of meeting preparation one step further will elevate the reputation of the executive, the assistant and the company in the eyes of business colleagues.

  • Acknowledging cultural differences
  • Handshake and introduction etiquette
  • Balancing personal and professional image

Gail Madison, Founder
THE MADISON SCHOOL OF ETIQUETTE & PROTOCOL

 

3:30 EXPERIENCE-LEVEL EXCHANGE GROUPS: CONTINUING PROFESSIONAL DEVELOPMENT AS AN EXECUTIVE ASSISTANT
Attendees will break into groups based on their experience level as an executive assistant to discuss the evolution of the EA role as well as some of the challenges faced at the current stage of their career. Best practices around training, professional development, salary negotiations and career next steps will be shared. The breakout session will be facilitated for seamless flow of conversation and information.

BREAKOUT BY EXPERIENCE AS AN EXECUTIVE ASSISTANT:

  • 9 years or less: Theresa Sothern, AMTRAK
  • 10-19 years: Pam Allebach, RICOH USA, INC.
  • 20+ years: Colette Walsh, SAP

 

4:00 CLOSING REMARKS & FORUM CONCLUSION