6th Annual Customer Centric Medical Information Conference

July 30-31, 2019 | Boston, MA
Doubletree Suites by Hilton Boston – Cambridge
Download Agenda


“I thought the conference was excellent!  Having a conference tailored to one discipline made each panel and contact relevant.”

Director, Compliance & Legal Affairs

“Great insight to hear payer perspective in contracting and account management and the changing healthcare landscape.”

Channel Liaison

“It was definitely an excellent well-rounded opportunity to meet new people, get new ideas, and get an in-depth education on what’s to come with the FDA collaborations.”

Quality Engineer
Centurion Medical Products

“It was very well organized event and high quality, the fact to have an IVD track was also interesting. Thanks, I will recommend the Q1 event!”

Regulatory Affairs – EMEA Regional Head

“The organization and support staff were fantastic! I’m looking forward to next year.”

Global Business Project Lead

About the Conference:

Healthcare professionals across the spectrum of care look to the pharmaceutical and biotechnology industry for robust information surrounding products both in development as well as on the market, but at the same time desire a level of objectivity which can be difficult to achieve in corporate sponsored communication. At the same time, the visibility and importance of the Medical Information function is escalating, with many considering this level of communication and engagement of a highest priority. Balancing best practices in the development and delivery of content alongside the use of digital technology and new applications for the Medical Information function, this program will continue to provide a unique and valuable educational platform.

Topics to Be Addressed:

  • Increased visibility of medical information across the corporation
  • Development of customer centric content & delivery channels
  • Future focus of MI: Chat features, mobile app’s, machine learning
  • Meeting the needs of an increasing digital customer & consumer
  • Deeper dives into best practices & practical solutions to challenges

Program Highlights:

  • Robust speaker platform with executive Medical Information leaders
  • Educational platform specific to Medical Information development & delivery
  • External stakeholder perspectives including HCPs, Patients & Advocacy Groups


75 Attendees

All attendees come directly from life science companies

Distinguished Presenters

17 Speakers


Networking time is built into the agenda to allow industry peers to connect and exchange ideas

Open Dialogue and Group Share

Each presentation is followed by 10-15 minutes of open dialogue for questions and exchange of best practices

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