Ensuring User Feedback & Complaints are Handled Appropriately and Aligned with US and International Regulatory Requirements, Streamlining and Improving Decision Making, Response Times, and Ultimately Ensuring the Safety & Quality of Medical Products
Medical Device corporations face a tremendous level of incoming data, representing feedback and complaints from stakeholders including patients, caregivers, healthcare professionals and hospitals, all of which must be treated with the utmost care and consideration in order to align with regulatory and safety reporting requirements. This data also provides insight into real-world utilization of products, and potential early-warning signals for technologies and products which may require corrective actions, which, identified and resolved early-on can reduce potential damaging regulatory action. On a global scale, changes to regulatory oversight, policy and regulation surrounding reporting are also causing challenges for manufacturers who are eager to comply and continually align actions with regulatory requirements.
Aligning customer feedback with quality management systems, ensuring appropriate audit trails are in place and patient privacy concerns are continually met are cornerstones of the complaint handling and postmarket surveillance executive position, and the increasing level and quantity of data provides an unrivaled opportunity for leveraging technology and analytics to make product improvements and assure safety. Executives responsible for product surveillance and reporting on a global scale will find this meeting of great applicability, focusing on the alignment and effectiveness of a combined regulatory, service and quality system that best serves customers around the world. In its fourth annual iteration, this meeting will continue to provide an unrivaled opportunity for networking, education and knowledge share in an environment which is continually evolving, and in a market place which is highly competitive and strictly regulated.
Eric Jahnke | Sr. Marketing Manager | Q1 Productions
312.955.0424 | firstname.lastname@example.org